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Online Services

To make it easier for you to access our surgery we have implemented a number of new systems that allow you to access primary care quicker and more conveniently.

Video Consultations via accuRx 

Did you know that you can now book video consultations with the surgery? Video consultations can be used for a number of different issues and conditions and can be booked with a GP or nurse.

We follow NHS guidance and use secure, NHS approved software to ensure that we use video consultations safely and effectively.

We have made sure that our video consultations are easy for you to access and use. To help you to do this, please view the video below or read the 'How to Guide' for video consultations.

The below links may also be helpful if your clinician has:

Please note, as part of our response to dealing with COVID-19, all appointments booked online are not face to face appointments, these are telephone appointments. Please do not come into the surgery, at the allocated time our clinicians will call you. An assessment will be made during the telephone consultation as to whether you need a face to face appointment. 

Patient Online via SystmOnline

Patient Online connects you to local health services when you need them most. Book GP appointments, order repeat prescriptions and discover local health services for you or your family via your mobile or home computer.

Click this link to access Patient Online Service with SystmOnline

How to sign-up

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up.

Repeat PrescriptionsManage your Repeat Prescriptions
AppointmentsManage and book appointments

Have Your Say

Coronavirus

Please do not come into the surgery if you or a member of your household has any of the following symptoms: a fever, a new continuous cough or a loss of, or change in, your normal sense of taste or smell (anosmia). Please stay at home and self-isolate for 14 days.

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19. All patients who request any type of appointment will first be telephoned by a clinician. The clinician will assess you and determine how best to meet your care needs. If you do not need to come into the surgery, you will be given the appropriate self-care advice, treatment and information on what to do if you become more unwell. You will be offered an appointment if it is essential for you to be seen face to face. Thank you for your cooperation during this time. 

The latest COVID-19 guidance and information can be from here gov.uk and at nhs.uk.

Welcome to Kingfisher Practice

Mission Statement

Kingfisher Surgery is a long established medical practice that is committed to preserve and enhance its good reputation for being a caring and innovative practice.


We undertake to:

•    Treat you with respect and courtesy at all times
•    Provide you with advice and treatment in a timely manner
•    Help you make decisions about your health by treating you as an equal
•    Discuss what treatment is available and refer you on to other experts where necessary
•    Act as your advocate and guide through health and social services
•    Maintain confidentiality in what we discuss and the records we keep on your behalf
•    Keep up to date with developments in health care by continuing to learn


In return we ask you to:
•    Keep your appointment, or let us know as soon as possible if you can't attend
•    Only use the out-of-hours services for urgent conditions which can't wait until the next day or over the weekend.
•    Be nice to our staff! They do their best for you and respond very well to "please" and "thank you"
•    Let us know if you have any suggestions or cause for complaint as soon as possible
•    Let us know when we have done well


GP & Staff Training
To maintain a high standard of care, all members of the Practice Teams receive regular training and updating. The Kingfisher Surgery is closed one afternoon a month to enable us to keep our skills updated.

Banner - Did you have a positive experience with our team today? Leave us a review on the NHS website.

5 GP Hubs in Milton Keynes are now offering extended opening hours

As part of the Prime's Ministers GP Access Fund initiative, patients registered with one of the GP practices in the Milton Keynes have gained the added convenience of being able to see a clinician outside of normal surgery opening hours (including evenings and weekends) at one of 5 local GP Hubs.

Feedback

Kingfisher Surgery is always looking for feedback from its patients. Please let us know your thoughts on the surgery either by the Friend & Family Test or complete one of our contact forms.

View our CQC Rating

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(Site updated 02/12/2020)

Contact Details

Kingfisher Surgery

Contact Telephone

01908 618265
111
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